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What is a SaaS metrics dashboard?

One page that shows the few numbers a SaaS team uses to judge growth, engagement and retention.

Updated

Definition

A SaaS metrics dashboard brings a subscription business's key numbers onto one page, so the team reads the same numbers the same way.

What to include

  • Acquisition: sign-ups by source.
  • Activation: share of new users who reach the core action.
  • Engagement: active users and stickiness.
  • Retention: a cohort chart.
  • Revenue: MRR and its components, from billing.

Making it useful

Keep it short, show trends against the previous period, and give each number an owner. See SaaS metrics for definitions and dashboards for building one in LogZuno.

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